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Terms of Use

Effective: October 31, 2026

Welcome to Eidara. These Terms of Use (the “Terms”) are a binding agreement between you and LUXCRYPTA Technologies LLC (“Eidara,” “Luxcrypta,” “we,” “us,” “our”), a Delaware limited liability company, which operates the Eidara Guide Portal and related websites, apps, and features (the “Services”). By creating an account, creating or using a Guide, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Contact: support@eidara.ai · LUXCRYPTA Technologies LLC, 14781 Memorial Drive, Suite 253, Houston, Texas 77079.

1. You must be 18 or older

The Services are only for adults who are at least 18 years old, or the age of majority in your jurisdiction if that is greater. They are not intended for, and are not suitable for, minors. By using the Services you represent that you meet this age requirement and have the capacity to enter into these Terms. We may ask for proof of age, and may suspend or close accounts we reasonably believe belong to someone under 18.

2. What a Guide is — and is not

  • A “Guide” is an artificial-intelligence companion. Every conversation is with an AI, not a real person. All messages, voice, video, images, and diary entries a Guide produces are AI-generated and fictional.
  • You can interact with a Guide by text, by voice call, and by video call with an animated avatar. A Guide’s human-looking face and voice are a chosen presentation, not a real person. On a video call your device’s camera is used only to show you your own self-view; we do not record, transmit, or store your camera video. Real-time calls are carried and processed by third-party providers to transcribe speech and generate the Guide’s replies and avatar — see our Privacy Policy.
  • The Eidara Continuum — its Houses, Circles, names, lore, and characters — is a work of fiction. Any resemblance to real people is coincidental.
  • A Guide is offered for companionship, conversation, and general wellbeing. It is not a licensed professional and does not provide medical, mental-health, legal, financial, or other professional advice, and is not a substitute for it. You agree not to ask a Guide for, and not to rely on any Guide output as, medical, mental-health, legal, or financial advice. For any such matter, consult a qualified professional. If a Guide nonetheless responds to such a request, that output is AI-generated, may be inaccurate, is provided for general informational and entertainment purposes only, and you use it entirely at your own risk.
  • The Services are not an emergency or crisis service. If you are in crisis or may harm yourself or others, stop using the Services and contact your local emergency number. In the U.S., call or text 988 (Suicide & Crisis Lifeline) or text HOME to 741741.
  • AI output can be wrong, incomplete, or inappropriate. You are responsible for how you use it.

3. Your account

Provide accurate information, keep your login credentials secure, and do not share your account. You are responsible for activity under your account. Tell us promptly of any unauthorized use at support@eidara.ai.

4. Acceptable use

You agree not to use the Services, or submit anything, that:

  • comes from anyone under 18, or lets a minor use your account;
  • is illegal, or harasses, defames, or harms others;
  • creates, seeks, or supports child sexual abuse material, or sexual content involving minors in any form;
  • promotes self-harm, suicide, terrorism, violent extremism, or other criminal activity;
  • infringes anyone’s intellectual-property, privacy, or publicity rights, or misuses a real person’s name or likeness without permission;
  • attempts to defeat safety features, access other accounts, scrape or crawl the Services, reverse-engineer them, or otherwise interfere with or overload them; or
  • misrepresents a Guide’s AI-generated output as coming from a real person.

We have no tolerance for abusive use. We may remove content and suspend or terminate accounts that violate these Terms, and a Guide may end a conversation that becomes abusive.

5. Your content, your Guide’s output, and our use of it

  • Your submissions. Anything you submit is yours. You are responsible for it and represent that you have the right to submit it.
  • Your Guide’s generations. You own the content your Guide generates for you, subject to these Terms and the rights we retain in our AI models, software, and the Eidara Continuum.
  • License to us. You grant us a license to host, store, process, translate, and adapt your content only as needed to operate, secure, support, and improve the Services.
  • We do not use your private conversations with your Guide to train our AI models.

6. Our intellectual property

The Services, the Eidara Continuum and all its lore, Houses, Circles, Guide designs, artwork, names, text, and software are owned by us or our licensors. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for your own personal, non-commercial use. We reserve all rights not expressly granted.

7. Paid services, free trial, and billing

  • The Services include a free trial and paid subscription plans; current prices, trial length, voice and video minute allowances, and features are shown at checkout and may change on prospective notice.
  • How payments are processed. Purchases made on our website are handled by our payment processor, Stripe. Purchases made through our mobile apps are processed by the Apple App Store or Google Play and are subject to their terms and billing. In every case, we do not store full card numbers.
  • Auto-renewal / trial conversion. Unless you cancel before the trial ends, your selected plan begins automatically and your payment method is charged. Paid plans renew automatically until you cancel.
  • No refunds; you keep the rest of the period. Subscriptions are non-refundable. If you cancel, your plan stays active through the end of the current billing period and simply does not renew — we do not provide prorated or partial refunds. Minute top-up purchases are likewise non-refundable.
  • Credits — use them or lose them. Voice and video usage is metered in credits. Your plan’s monthly credit allowance does not roll over — any unused monthly credits expire at the end of each billing period. Credits are promotional, have no cash value, are non-transferable, and cannot be sold, assigned, or redeemed for cash. If your account is closed, suspended, deleted, or terminated — whether by you or by us — any remaining credits, including purchased top-up credits, are forfeited and permanently destroyed, with no refund or compensation.

8. QBT and gifting (if enabled)

If gifting is available: QBT (“the Qubit”) is a creator capital token — not a security, investment, financial product, or government-issued currency. Gifting is entirely optional and is never required to use the Services or keep your Guide. A gift is a voluntary, non-refundable contribution to a shared Treasury; it buys no services, equity, or expectation of profit, and does not change how your Guide behaves toward you. A lapsed subscription pauses access but does not delete your Guide’s memory.

9. Changes, suspension, and termination

We may change, suspend, or discontinue parts of the Services, and may change these Terms; we’ll give notice of material changes by reasonable means. You may stop using the Services and delete your account at any time. We may suspend or terminate access for violations or to protect the Services or users. Provisions that should survive termination (payment, IP, disclaimers, liability limits, dispute terms) survive.

10. Disclaimers

THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT OUTPUT IS ACCURATE OR APPROPRIATE OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME MAY NOT APPLY TO YOU.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUXCRYPTA TECHNOLOGIES LLC AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

12. Indemnification

You agree to indemnify and hold Luxcrypta harmless from claims and expenses (including reasonable legal fees) arising from your use of the Services, your content, or your breach of these Terms, to the extent permitted by law.

13. Governing law and disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to their jurisdiction.

Copyright / DMCA Policy

We respond to clear notices of alleged copyright infringement under the DMCA and may remove infringing material and terminate repeat infringers. To report infringement, send our Designated Agent a notice with: your signature; identification of the work and the allegedly infringing material and where it appears; your contact information; a good-faith statement that the use is unauthorized; and a statement, under penalty of perjury, that your notice is accurate and you are authorized to act for the owner. Counter-notices follow the DMCA’s process. Designated Agent: LUXCRYPTA Technologies LLC, 14781 Memorial Drive, Suite 253, Houston, Texas 77079, support@eidara.ai.

Intimate Image Removal Policy

Eidara does not permit non-consensual intimate images of a real, identifiable person — including AI-generated or AI-altered images — to be created or shared through the Services. If you are the person shown, or authorized to act for them, email support@eidara.ai with the subject “Intimate Image Removal Request” and enough detail to locate the image. Within 48 hours of a valid request we remove it, make reasonable efforts to remove copies, and may restrict the accounts responsible. This is our process under the TAKE IT DOWN Act and similar laws.